How to Apply for MEPCO New Connection (2026 Guide)

To get a MEPCO new connection, apply online through the ENC portal or at your MEPCO sub-division office with your CNIC and ownership papers. MEPCO then checks the site and issues a demand notice; you pay it at a bank, and MEPCO installs the meter. For loads up to 15 kW, the standard time frame is 10 days to issue the demand notice and 20 days to install after you pay.

This guide covers the documents, both ways to apply, what a demand notice contains, and what to do if installation is late.

Which Category Is Your Connection?

MEPCO handles new connections in three load categories. Your category decides who approves the file and how long it takes.

CategorySanctioned loadTypical useApproved by
Category 1Up to 15 kWHomes, small shops, small officesSDO / Assistant Manager Operations
Category 216–70 kW at 400 VLarger shops, small workshops, tube wellsXEN / Deputy Manager Operations
Category 371–500 kW at 400 VFactories, large commercial buildingsSE / Manager Operations

Most households apply under Category 1. If you are unsure of your load, add up your main appliances or ask your electrician before you apply.

Documents Required for MEPCO New Connection

For every applicant

  • Attested copy of your CNIC (and of witnesses’ CNICs, except for single-phase domestic and commercial connections).
  • Proof of ownership of the property, such as registry, sale deed, or allotment letter for a housing society.
  • Three copies of the application form.
  • A statement that there are no unpaid MEPCO dues at the premises. If there are dues, they must be cleared first.

Attest ownership papers through an Oath Commissioner, Notary Public, or a Grade 1 gazetted officer.

In special cases

  • Tenant: a no-objection certificate (NOC) from the owner, with a copy of the owner’s CNIC.
  • More than one owner: a power of attorney in favour of the applicant.
  • Name change: a clearance certificate from the relevant revenue officer showing no arrears.
  • Load reduction or extension: the wiring test report issued by the relevant electrical officer.
  • Industrial connection: a site map, and for limited or private limited companies, the incorporation certificate, directors’ CNIC copies and addresses, and an NOC from all directors on company letterhead.

How to Apply Online

  1. Open the ENC (Electricity New Connection) portal and choose “New Connection”.
  2. Select MEPCO as your distribution company.
  3. Enter your name, CNIC, and mobile number, then the address where the connection is needed.
  4. Upload clear scans: CNIC front and back, ownership proof or rent papers with the owner’s NOC, and any extra documents from the list above.
  5. Submit the form and save the tracking ID you receive by SMS.
    Portal screens can change, so follow the labels you see on the site. If you prefer paper, use the next section.
Steps to apply for MEPCO new connection of electricity

How to Apply at a MEPCO Office

Collect the application form from your sub-division office, fill it in, attach the attested documents, and submit three copies. The office gives you a receipt and a seniority number. Keep both safe: they show your place in the queue and the date you applied.

What Is a Demand Notice and What Does It Cost?

A demand notice is the payment slip MEPCO issues after approving your application and checking the site. You pay it at a designated bank and give the receipt to the MEPCO office.

What the demand notice contains

  • Capital cost: the cost of the materials and work needed to connect you, such as cable, store handling, and installation charges.
  • Security deposit: an amount kept against unpaid bills, usually adjusted or returned when the connection is closed.

Why there is no single fixed price

The capital cost depends on your load, the distance from the nearest supply point, and current material prices. The security deposit depends on your category. Any website that quotes one fixed fee for everyone is guessing, so check the amount printed on your own demand notice.

Sample capital cost for a single-phase connection

The table below is a sample only, where the consumer buys the AMR meter. It shows how the capital cost is built up. Your amounts will differ.

ItemBasisAmount (Rs)
Installation charges on the meter8% of Rs 20,000 meter cost1,600
PVC 2-core cable10 m at Rs 1401,400
Store handling charges12% of cable cost168
Installation charges on cable and handling8% of Rs 1,568126
Capital cost payable to MEPCO3,294

The meter itself is bought separately by the consumer in this sample, and the security deposit is additional.

How Long Does a New MEPCO Connection Take?

CategoryDemand notice after applicationInstallation after you pay
Category 1 (up to 15 kW)Within 10 daysWithin 20 days
Category 2 (16–70 kW)Ask your officeWithin 34 days
Category 3 (71–500 kW)Ask your officeLonger. Check the time on your demand notice

These are NEPRA’s standard time frames. Your own timeline also depends on how quickly you pay the demand notice and submit the wiring test report.

What to Do If MEPCO Is Late

Once you have paid the demand notice, MEPCO is expected to install within the time frame above. NEPRA has set aside extra demand notices in cases where the delay was MEPCO’s own, so keep your payment receipt and application date.

  • First, visit the sub-division office with your tracking ID or seniority number.
  • If nothing moves, file a complaint through the MEPCO complaint portal. See our helpline guide for contact options.
  • If it is still unresolved, you can take the matter to NEPRA’s consumer complaints process.
    Delays caused by you, such as late payment or a missing wiring test report, do not count against MEPCO.

Last reviewed: October 2026. This is an independent informational website and is not affiliated with MEPCO or any government organization. Verify costs and requirements through MEPCO channels before you pay.

FAQ’s

Apply online through the ENC portal or at your MEPCO sub-division office. You need your CNIC, proof of ownership, and the application form.

There is no single fixed amount. The demand notice adds the capital cost of materials and installation to a security deposit, and both depend on your load, location, and category.

For up to 15 kW, MEPCO should issue the demand notice within 10 days and install within 20 days of payment. Larger loads take longer.

Yes, with a no-objection certificate (NOC) from the property owner and a copy of the owner’s CNIC.

Ask your sub-division office for a duplicate with your tracking ID or application details. The ENC portal may also let you reprint it.

Contact MEPCO using the options on our helpline page, or visit the office with a copy of your CNIC and the date you applied.